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Product Info - Shipping & Returns

 

    AUSTRALIA & NEW ZEALAND (ANZ)

    Free Shipping

    Shipping is free for all orders over AU$75 being posted to an Australian or New Zealand address.

    For ANZ purchases less than AU$75, shipping is charged at a flat rate of $9.95 for standard post.

    Australia Post's express post service is available within Australia for $14.95. 

    INTERNATIONAL

    International shipping costs are calculated at the checkout.

    Important notes:

    • We cannot ship our natural cleaning product range outside Australia and New Zealand at this time. If you checkout with these items in your cart, we will contact you to arrange a refund
    • International orders may be subject to import duties, taxes and charges that we have no control over and are not included in the shipping cost. These charges are the buyer's responsibility and we encourage you to check with the customs office in the destination country to determine what these additional costs will be before proceeding with a purchase.

    RETURNS

    For returns or faulty items – please email details to hello@thecleancollective.com.au as soon as possible and we will arrange a replacement or walk you through the returns process.

    More info can be found in our FAQs. 


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